Terms of Service

Welcome to Tran Thao Spa. These Terms of Service ('Terms') govern your use of our spa services, facilities, and website. By booking an appointment or using our services, you agree to be bound by these terms.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes.

As a client of Tran Thao Spa, you agree to:

• Provide accurate and complete information when booking
• Arrive on time for your scheduled appointments
• Maintain respectful behavior towards staff and other clients
• Disclose any health conditions that may affect treatment
• Respect spa property and follow facility guidelines

Our booking and payment policies are designed to ensure fair service for all clients:

We understand that plans change. Please review our cancellation policies:

Please read these important limitations carefully:

• Our services are for relaxation purposes and do not replace medical treatment
• Always inform staff of any allergies or sensitivities before treatment
• Pregnant clients must inform staff and may have treatment restrictions
• Pre-existing injuries or conditions must be disclosed for safety
• The spa is not responsible for lost or damaged personal items

We respect your privacy and maintain strict confidentiality of all client information. Your personal data is protected in accordance with our Privacy Policy.

All treatments are conducted in a private, professional environment with utmost respect for your comfort and dignity. Privacy Policy

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice. In such cases, we will offer suitable alternatives or full refunds.

Treatment times and procedures may be adjusted based on individual needs and health considerations.