Privacy Policy

At Tran Thao Spa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our spa or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.

We collect several types of information to provide and improve our services:

• Personal identification information (name, date of birth, gender)
• Contact information (phone number, email address, physical address)
• Appointment and service history
• Service preferences and special requests
• Feedback and survey responses

We use the collected information for various purposes:

• To schedule and manage your appointments
• To communicate with you about services, promotions, and updates
• To improve our services and customer experience
• To send you marketing communications (with your consent)
• To comply with legal obligations and resolve disputes

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Secure data encryption for sensitive information
• Limited access to personal data by authorized personnel only
• Regular staff training on data protection practices
• Periodic security audits and assessments

Our website uses cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences

You can control and manage cookies through your browser settings. However, disabling cookies may limit some website functionality.

You have the following rights regarding your personal data:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.

We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. We encourage you to review this policy periodically.